FAQ_QUANZHOU SUNNY SUPERHARD TOOLS CO.,LTD.

Why Choose Sunny Superhard Tools?

QAre you manufacturer or trading company?

A

We are a professional diamond tools manufacturer since 1993, and our factory located in Tangxi Industrial Zone,Luojiang, Quanzhou, China. Welcome to visit our factory! You can fly to Xiamen International Air Port or Jinjiang Air Port,and we will pick you up there.
QHow is your quality compared with other supplier?

A

Quality is our culture, which our slogan is. Before the diamond tools are spread to the market, they must pass by the stringent Quality Control which make sure the diamond tools are all qualified. We have a strong QC department, advanced inspection equipments and skilled inspectors , they do full-inspection rather than random-inspection.
QHow could we know the quality of your products?

A

You can buy some samples to test our quality first, it will be good for our long-term cooperation. For small quantity, you don't need to take the risk if they don't fit your work or market. To support you test our products, we offer you a discount for the sample order.
To provide you with the most suitable diamond tools, please confirm all the technical details with our engineers before you place an order.
QWhat should we do if your diamond tools don't run well?

A

Please give us detailed feedback of the products. eg. a.The RPM and power of your machine. b. The picture of the products after use. c. The sharpness and lifespan, which do you want to improve. For more detailed information, please get in touch with our sales or engineer,we will give you a satisfied reply as soon as possible. Meanwhile, we will adjust the segment formula and send you free samples for the second test.

Shipping Services & Payment Methods

SHIPPING SERVICE

A. What transport ways should I choose?

Express

Urgent order or samples with less weight, Sunny recommend express service, such as DHL, TNT, etc.
Air Cargo

Normal/Regular orders which over 100kgs, Sunny recommend Air Cargo
Sea Cargo

Big diameter saw blade or heavy weight, Sunny recommend Sea Cargo

PAYMENT METHODS

B. What payment terms could you accept?

1. TT, Western Union, Money Gram and Paypal
2. 100% payment before delivery
3. To the bulk order, the L/C can be also considered.

FAQ about Diamond Saw Blades

A. Diamond fall off from segment

1. Happen to sudden shock during cutting;
2. Extra cutting speed;
3. Blade vibration;
4. Cutting material, flange or blade not fix;
5. Bond too soft to hold diamond;
6. Powerder has too much air holeor gap;
B. Big noise

1. Water supply not sufficient;
2. RPM not suitable
3. Segment width small, cause steel blank scrath
4. Cutting material not fix
C. Segment off

1. Happen to sudden shock during cutting;
2. Cutting material flange or blade not fix;
3. Cutting material too hard;
4. Water supply insufficient;
D. Short cutting life

1. Water supply not sufficient;
2. Electricity not stable;
3. Belt loose;
4. Bond not suitable;
E. Blade don't work

1. Bond too hard;
2. Insufficient electricity;
3. Segment not sharpen;

Contact

Add：Tangxi Industrial Zone Luojiang Quanzhou Fujian China

Tel：0595-22003682

E-mail：info@sunnytools.biz